One program for your whole network.
SERVD I.T. is managed networking from SORA Partners. We set up, secure and watch everything from your internet connection to the last access point, then add only what your business needs.
Standard with every plan
What we take off your plate.
Every SERVD I.T. customer starts with the same foundation, whether you have one location or twenty.
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Your router, firewall and switches
We set them up, secure them and manage them from then on, so you never have to log in to a router again.
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Access points and Wi-Fi
Wi-Fi coverage where your team and your guests need it, including a guest network.
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Your internet provider, handled
When the connection acts up, we’re the ones on the phone with your ISP. Or we help you through it when you’d rather call yourself.
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Monitoring around the clock
We watch your network 24/7 and catch problems early, usually before anyone on site notices.
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A report every month
A monthly report on your network, so you can see the work, even in the months when nothing breaks.
Security
Security isn’t an add-on. It’s how we build the network.
Our security is built on the NIST Cybersecurity Framework. We run your firewall, write the security rules and keep them current, and it’s part of every SERVD I.T. plan. There’s no separate security package to buy.
Yearly
Pen tested
Our security rules are penetration tested every year, following NIST testing guidance.
PCI
Compliant rules
Built to meet PCI requirements for businesses that take cards.
Split
Segmented by default
Guest traffic stays on its own segment, apart from your business systems.
Ours
Our own rules
Written and maintained by our team, on every network we manage.
24/7
Monitoring
Your network is watched around the clock, every day of the year.
8 AM to
midnight
Live help, 7 days a week
Real people pick up the phone, Eastern time.
Add-ons
Add what fits your business.
No packages to squeeze into. Pick what makes sense now and add more later.
5G backup internet
WE RECOMMEND IT
When your main internet drops, a cellular connection takes over automatically, so you keep taking payments and your team keeps working. We suggest it for every customer. The cellular service is billed separately.
Guest Wi-Fi email capture
Guests enter an email address to get on your Wi-Fi. You get a monthly list of those emails to market to, or we can send them straight into your CRM.
Desktop and laptop support
IT help for the computers your team uses every day, from the same people who run your network.
POS support and websites, for less
SERVD I.T. customers can add SERVD POS support or a SORA Sites website at a reduced cost.
- We take every IT call and route it to our team or back to your corporate IT
- Backups and recovery for your business data
- IT support for the whole office
- New locations set up the same way as the rest
Pricing
Priced to your setup, not a package.
Every business is different. Some have one location, some have twenty. Some need a few access points, others run a full network with guest Wi-Fi, security cameras and music on it.
So we don’t make you pick a tier. We look at what you have, recommend what you need and quote exactly that.